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Skype is dying soon. Here’s how to migrate to Teams (or pick another app)

Microsoft is ending Skype service in May. Here are a few tips for switching to Teams or choosing an alternative messaging app.
By Laura Pippig and Joel Lee
Mar 5, 2025 7:52 am PST
Skype Teams migration
Image: Microsoft

As announced last week, Microsoft is officially discontinuing the Skype messaging service on May 5, 2025. Apparently, there wasn’t enough user interest to keep the once-iconic video call app alive.

If you’re one of the dwindling few who still uses Skype in 2025, you might be wondering what you can do going forward. Naturally, Microsoft recommends switching to Teams, which is free to use and conveniently installed on every Windows PC with Microsoft 365. But if you don’t want to use Teams, you have other options, too.

Switching from Skype to Teams

Microsoft plans to offer the ability for Skype users to log into Teams using their existing login details, which would automatically transfer all chats and contacts. As of right now, though, this is not yet possible.

Other migration conveniences coming soon include the ability to seamlessly chat and make calls between Skype and Teams. If you still have a Skype subscription, you can keep using it until the end of the next renewal period. If you have Skype Credits, you’ll be able to keep using them via Teams’ Dial Pad feature.

To move your contacts from Skype to Teams:

  1. Open Microsoft Teams.
  2. Select the three-dot menu > Settings.
  3. Select People.
  4. Under Synchronize contacts, select the Manage button.
  5. From there, you have the option to synchronize Skype if you use the same Microsoft account for Teams.

You can also back up your Skype data:

  1. Sign into Skype and go to My Account.
  2. In the settings page, select the Export contacts option. Skype will offer you all your contacts for download. You will then receive a CSV file that you can open and edit in Excel.
  3. For chats and media, log in at go.skype.com/export and select everything you want to download (messages, pictures, videos, recordings, and other files).
  4. Confirm and wait for the export to finish. You’ll then get a download link under Available exports.

It’s not yet possible to delete your Skype account without closing the associated Microsoft account, as explained on this support page. Starting May 5th, however, Microsoft is expected to offer the option of deleting just your Skype account without touching your Microsoft account.

Alternatives to Skype and Teams

If you’re looking for another messaging app besides Skype and Teams, the following options are available:

  • Zoom (offers meetings, calendar, chats, and calls; good for overall organization and planning of communication)
  • Google Meet (formerly Google Hangouts; offers video calls, meetings, and conferences via PC, tablet, and phone)
  • Slack (offers chats, group communication, video meetings and calls; optimized for remote teamwork)
  • WhatsApp (offers chats, group communication, video calls, and many other features; better for private use)
  • Cisco Webex (offers web and video conferencing; mainly for professional use with optional paid subscription features)
  • Discord (offers chats, calls, and group communication; best for public and private communities)

Further reading: Do you really need an encrypted messaging app?

This article originally appeared on our sister publication PC-WELT and was translated and localized from German.